Apps built on Summit are hosted, scaled and supported by our carrier-class cloud infrastructure that is specifically architected for real-time business communications. Not only can you count on quality but you won't have to buy or manage infrastructure to run your apps – saving you money and letting you simply focus on building great apps.
Both API-based communications platforms and CPaaS solutions give you the freedom to create your dream apps but Summit's CPaaS architecture is designed to improve call quality and support complex logic at scale.
HTTP requests and responses are sent back and forth between the app, which lives on infrastructure you buy and manage, and the platform, which lives on the vendor's infrastructure, allowing the systems to "talk" and trigger actions accordingly. Each API call takes time – which can add up quickly as complexity of the app or call volume increases, creating noticeable delays on calls or impacting routing.
Apps live directly on the Summit Platform, bringing app logic as close to the call endpoint as possible. This eliminates the back and forth of HTTP requests – and the associated time – reducing latency and potential race conditions resulting in better call quality, especially at scale. Summit then offers APIs to support backend integrations and other near real-time activities without compromising the call experience.